July 10, 2018

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John Doe

Product instructions must die

We might know our websites back to front but this could be a downfall when it comes to usability. Users should be involved in testing our sites as much as possible.

August 13, 2018

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Charles Monroe

Focus groups are not usability tests

Less is more when it comes to web content. Web users don’t read pages they scan them – looking for keywords or phrases, which leads nicely onto the next quote…

August 14, 2018

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Sonia Laurell

How to Build Habit-Forming Products

Users don’t have time for small talk. They are looking to complete a task. Content should be concise – lose the ‘fluff’.

August 27, 2018

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Rose Manson

Always take the scenic route

Users shouldn’t have to puzzle over finding the content they’re looking for. They’ll quickly move on if they can’t find what they’re after.

July 2, 2018

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Charles Monroe

We don’t read, we scan

If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see it freshly any more. The only way to find out if it really works is to test it.

July 24, 2018

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Charles Monroe

How to create effective visual hierarchies

If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see it freshly anymore. The only way to find out if it really works is to test it.